Pilot Netclothing offers a free returns service to our UK customers. If you would like to return an item to us then please email firstname.lastname@example.org. Then we will send you a printable form which provides you with free postage. You will find a tear off section at the bottom of your invoice which needs to be filled out and added to the parcel.
International customers are asked to send any items back through recorded delivery. Please enclose the returns slip which you will find on the bottom of your invoice.
All items must be returned in an unworn state and all tags must not be removed. Any items that do not meet these requirements can not be returned and will not be exchanged or refunded.
All items must be returned with in 14 days of purchase.
Pilot Netclothing takes no responsibility for items which have been lost in the post.